A fulfilment company is an organisation that processes the receipt, packing, delivery and return of customer orders for businesses.
Fulfilment companies enable businesses to outsource their order fulfilment, including goods in, warehousing, pick and pack, shipping and returns. A modern and technologically advanced fulfilment company will manage and streamline fulfilment processes via order fulfilment software.
Outsourcing order fulfilment processes and management to an expert fulfilment company allows businesses to focus on growth, instead of in-house warehousing, shipping, returns and inventory management.